Handling the Customer Experience Right, with Stacy Sherman
Constructing Brands Podcast
Episode #37
What You Will Learn:
- Explain how important the customer journey/experience is
- How to determine customer experience team
- How to know if you need a customer experience expert
- Happy employee, happy customer?
- Where to start with customer experience
- Is the customer experience important to the end user?
In the latest episode of GWP’s Constructing Brands podcast, Stacy Sherman, customer experience expert, author, and mentor, discusses how important the customer experience is to grow your brand and increase sales.
Resources:
- Website: https://doingcxright.com/about-stacy-sherman/
- Youtube: https://www.youtube.com/channel/UCQu4U9uRSUhPoQE-jTBYQ2A
- Twitter: https://twitter.com/stacysherman
- Linkedin: https://www.linkedin.com/in/stacysherman/
- Instagram: https://www.instagram.com/doingcxright/
- Amazon: https://www.amazon.com/Customer-Experience-2-Naeem-Arif-ebook/dp/B08CZTJ1YD/ref=sr_1_1?dchild=1&qid=1595955208&refinements=p_27%3AIan+Golding&s=digital-text&sr=1-1&text=Ian+Golding
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